Have you ever noticed that within the last few years that whenever you call costumer service for practically any type of business you are told in advance that the call is being recorded for “training purposes”. I don’t doubt that this is true. Of course it also serves another purpose, If your calling because you are royally pissed off with them either for a gross mistake, crummy service or defective merchandise, if you know that everything you say is being recorded then you will temper your emotions, and have a civil conversation, explaining your dissatisfaction calmly, and lo and behold you usually come to a successful resolution.
Not that you would ever make a total ass of yourself by shouting into the phone you GD,MF,SOB, and have it recorded for posterity.
Of course some people could not care less.
We all say stupid things, but we don’t expect to be recorded and have it thrown in our faces ten or twenty years later.
Perhaps we should expect it now? especially if your a conservative in your leanings.
Remember they control the language.